
Proudly part of the HannieVerse Enterprise™ Group
Refund Policy
Last Updated: October 2026
At Hannie Consultants cc, we aim to deliver strategic insight, meaningful transformation, and lasting organisational impact.
As our consulting engagements are customised through thorough dialogue, tailored frameworks, and careful preparation, we do not offer refunds once an engagement is confirmed and the deposit is paid.
Our work begins before the first session. Clients participate in a structured intake process that includes:
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A detailed intake and consent form
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Individual participant questionnaires
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A discovery call to calibrate expectations and ensure alignment
This process ensures clients choose the engagement that best matches their needs, readiness, and timing.
By confirming a booking and paying the deposit, clients acknowledge they have had the opportunity to ask questions, consider their options, and confirm their commitment.
We honour your investment by bringing full presence, precision, and care to our work.
In return, we ask that you honour your commitment.
Each engagement is designed with care and precision.
We value your decision and trust in your clarity before committing.
Contact Us
For questions or concerns about this policy, please contact:
Hannie Consultants cc
Email: accounts@hannieonline.co.za
Cape Town, South Africa